Terms and Conditions

1. General Provisions

1.1. These Terms & Conditions (“Terms”) govern your access to and use of the PistoloBet Casino website (“Website”), including account registration, gameplay, promotions, and all related services.

1.2. By creating a Player Account (“Account”), accessing the Website, or using any services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1.3. If you do not agree with any provision of these Terms, you must discontinue use of the Website immediately.

1.4. Unless otherwise specified, all operational timeframes (bonuses, promotions, deadlines) are calculated in Coordinated Universal Time (UTC).


2. Amendments to the Terms

2.1. PistoloBet Casino reserves the right to modify these Terms at any time.

2.2. Updated Terms become effective upon publication on the Website. Continued use of the Website constitutes acceptance of any revisions.


3. Eligibility

3.1. You must be at least 18 years old (or the legal gambling age in your jurisdiction, if higher).

3.2. It is your sole responsibility to ensure that online gambling is legal in your jurisdiction.

3.3. The Casino may request proof of age and identity at any time. Failure to provide required documentation may result in account suspension or closure.

3.4. Access from restricted jurisdictions is prohibited. Use of VPNs or similar technologies to bypass geographical restrictions may result in account termination.


4. Player Account

4.1. Only one Account per person is permitted. Multiple accounts may lead to suspension, confiscation of winnings, and cancellation of bonuses.

4.2. Accounts are personal and non-transferable. Sharing access with third parties is strictly prohibited.

4.3. You must provide accurate and up-to-date information. Providing false data constitutes a breach of these Terms.

4.4. The Casino reserves the right to conduct verification (KYC/AML) checks and temporarily restrict withdrawals or gameplay until verification is completed.


5. Verification and AML

5.1. The Casino may request documents to verify identity, address, payment methods, and source of funds.

5.2. Withdrawals may be suspended until verification is successfully completed.

5.3. Failure to provide requested documentation within a reasonable timeframe may result in account restriction or closure.


6. Games and Software

6.1. Each game is governed by its specific rules, paytables, and RTP, which are available within the game interface.

6.2. In the event of discrepancies between displayed results and server records, server records shall prevail.

6.3. The Casino reserves the right to void wagers or correct results in cases of technical errors, incorrect odds, or system malfunctions.


7. Bonuses and Promotions

7.1. All promotions are subject to individual bonus terms.

7.2. The Casino may limit promotional participation based on jurisdiction, payment method, risk profile, or compliance requirements.

7.3. Bonus abuse, including multi-accounting, collusion, arbitrage, or exploitation of system errors, is strictly prohibited and may result in voided winnings.


8. Deposits

8.1. Deposits must be made using payment methods registered in your own name.

8.2. The Casino may apply a closed-loop policy, meaning withdrawals may be returned to the original deposit method where possible.

8.3. Deposit limits and available methods depend on jurisdiction and payment provider policies.


9. Withdrawals

9.1. All withdrawals are subject to security and compliance checks.

9.2. Processing times depend on verification status and payment method.

9.3. The Casino may refuse withdrawals in cases of fraud suspicion, bonus abuse, chargebacks, or regulatory requirements.


10. Fees and Taxes

10.1. Players are responsible for reporting and paying taxes applicable to their winnings according to local laws.

10.2. Banks and payment providers may apply independent fees beyond the Casino’s control.


11. Prohibited Activities

Prohibited activities include but are not limited to:

  • Fraudulent transactions

  • Collusion with other players

  • Multiple accounts

  • Chargebacks without legitimate grounds

  • Use of stolen payment details

  • Exploiting technical vulnerabilities

  • Circumventing restrictions via VPN or proxy

Violation may result in account closure and confiscation of winnings.


12. Liability Disclaimer

12.1. Gambling involves financial risk. The Casino is not liable for losses incurred during gameplay.

12.2. The Website is provided “as is.” While reasonable efforts are made to ensure stability and fairness, uninterrupted access is not guaranteed.


13. Account Closure

Players may request account closure via the contact form on the About Us page. Closure is subject to identity verification and resolution of pending matters.


14. Complaints

Complaints may be submitted through the contact form on the About Us page. Server logs and transaction records serve as primary evidence in dispute resolution.


15. Governing Law

These Terms are governed by applicable laws of the operator’s licensing jurisdiction, subject to mandatory legal provisions.